Category: TELECOM
Cigniti Wins ISG Case Study Standout Award for its AI/ML Solution in the Education Industry
Cigniti Technologies, the world’s leading AI & IP-led Digital Assurance and Digital Engineering services company, is honored to receive the ISG Case Study Standout Award in the Education category for its AI/ML decision-making predictive model work for Adelphoi, a leading non-profit organization based in the US.
ISG Case Study Standouts—an evolution of the ISG Digital Case Study Awards program—recognize the best-in-class work of service providers in collaboration with enterprise clients. Companies worldwide submitted their case studies, which underwent validation by the client organization and ISG digital researchers, resulting in a selection based on a comprehensive analysis of the real-world effects of digital transformation on the client’s business and the distinctiveness of the provider’s solutions.
Adelphoi is a non-profit organization that provides outcome-based solutions for neglected, delinquent, abused, and other at-risk children and their families, combining treatment and mental health services. Cigniti’s case study recognition for Adelphoi is for its AI/ML decision-making predictive model that leveraged historical data to recommend the most suitable treatment program for each child, enhancing overall care and minimizing the percentage of ‘return to care.’
“The accelerated adoption of digital technologies and business models was strongly evident in the case studies we received this year,” said Paul Reynolds, ISG partner and chief research officer. “The Cigniti Technologies case study with Adelphoi is a standout example of how AI/ML can be a differentiator to accelerate product development and attain first-mover advantage in a new and unexplored market.”
Commenting on this recognition, Srikanth Chakkilam, CEO of Cigniti Technologies, stated, “We are happy to receive the ISG Case Study Standout award for Cigniti’s expertise in operationalizing data to build a reliable and validated model for Adelphoi. This case study is a classic example of leveraging Technology for Good. AI/ML is experiencing an unprecedented boom, transforming how businesses operate, and this recognition underscores Cigniti’s position as the frontrunner in harnessing the power of AI/ML for tangible, real-world results. At Cigniti, we offer transformative solutions that bridge the gap between cutting-edge technology and real-world impact. This accolade reflects Cigniti’s unwavering commitment to innovation and excellence in leveraging technology for positive change to all our global clients.”
Mark Mortimer, COO of Adelphoi, commented, “We are thrilled to have collaborated with Cigniti Technologies on this ground-breaking project. Their dedication, expertise, and unwavering commitment to excellence have culminated in a transformative predictive analytics software model. This software will reduce treatment time and improve outcomes for countless youth in the child welfare and juvenile justice systems.”
Indus Towers Strengthens Digital Infrastructure for Maha Kumbh Mela with 180 New Towers
In a bid to make Mahakumbh 2025 “Digitally enabled”, furthering PM Modi’s Digital India vision, Indus Towers, one of India’s leading telecom infrastructure providers is partnering with Uttar Pradesh State Government & Distt. Administration to ensure seamless connectivity to all pilgrims & people of Prayagraj during Mahakumbh Mela 2025.
The Kumbh Mela, held every six years, is the largest gathering of devotees travelling from across the world and an exemplary example of world-cl-ass public administration. Indus Towers is committed to enhance and augment uninterrupted communications by deploying 180 towers in Prayagraj. This includes 110 permanent towers aimed at providing long-term connectivity in the city. Additionally, 70 “Cell on Wheels” towers are being set up in critical areas within the Mahakumbh Mela grounds. The entire project is set to be completed by end of December 2024, ensuring robust and reliable network coverage.
Applauding the initiative Prayagraj District Magistrate Mr. Ravindra Kumar Mandar ( IAS ), said, “Mahakumbh Mela is a significant spiritual gathering for millions of devotees. Ahead of this auspicious occasion, we are delighted to see Indus Towers taking proactive steps to enhance connectivity in Prayagraj. The installation of 180 new towers will not only significantly improve communication but also enable new digital avenues. Millions of devotees will stay connected with their loved ones and access essential services seamlessly.”
“This initiative not only supports the success of Mahakumbh Mela but also contributes to the long-term development of the region. We commend Indus Towers for their commitment to strengthening connectivity and supporting the community.”
Tejinder Kalra, Chief Operating Officer at Indus Towers said, “As we prepare for the Mahakumbh Mela, we recognize the importance of uninterrupted connectivity for millions of devotees. Our partnership with the Mela Administration and Prayagraj district administration enables us to boost the city’s telecom infrastructure and enhance the digital experience for the devotees to manoeuvre through the grounds of Prayagraj with seamless connectivity. This underscores Indus Tower’s commitment in delivering reliable and seamless network solutions where it matters the most.”
Mr. Neeraj Singh, UPE Circle’s CEO, Indus Towers said, “Our commitment to enhancing connectivity for the Mahakumbh Mela is a crucial part of our efforts to ensure smooth communication for millions of pilgrims. We extend our gratitude to Mela Adhikari, Mr. Vijay Kiran Anand, and District Magistrate, Mr. Ravindra Kumar Mandar, for their invaluable support in facilitating the installation of these towers. This will not only ensure reliable communication throughout the Mela but will also enhance Prayagraj’s network infrastructure in the long run. At Indus Towers, we are dedicated to addressing connectivity challenges and delivering a robust and future-ready network for both residents and visitors.”
The Maha Kumbh Mela 2025 in Prayagraj will be held from January 13 to February 26, 2025
Enterprises are turning to small language models for cost effectiveness
The latest Capgemini Research Institute report published today, ‘Harnessing the value of AI: Unlocking scalable advantage,’ suggests that generative AI (Gen AI) is rapidly moving into the mainstream, with enterprise adoption and investment accelerating at pace. According to the report, nearly 6 in 10 organizations are expected to have AI as an active team member or a supervisor for other AI within the next 12 months – up from 44% currently. Despite this, organizations admit they are not prepared for dynamic human-AI collaboration.
Two-thirds of enterprises agree that they will need to restructure their teams to enhance human-AI collaboration, with most expecting their organizational structure to evolve. The annual report, now in its third edition, finds that 30% of organizations are now fully or partially scaling Gen AI, up from 6% in 2023 – a fivefold increase in the last two years. A vast majority of organizations (93%) are exploring, piloting, or partially or fully enabling Gen AI capabilities in 2025. Sectors like telecom, consumer products, and aerospace and defense organizations are leading the charge in Gen AI adoption, with core business functions such as customer operations, marketing, risk management, and IT remaining top areas of implementation. “Enterprise adoption of AI is scaling faster than almost any technology we’ve seen before, with companies experimenting with AI across all functions.
But rapid adoption doesn’t necessarily translate into large scale deployment with tangible ROI,” said Franck Greverie, Chief Technology & Portfolio Officer, Head of the Global Business lines and Group Executive Board Member at Capgemini. “To succeed, enterprises must set up a solid data foundation, in a trusted environment that’s compliant, secure and ensures necessary privacy. This, along with a new operating model with a balanced human-AI chemistry, can ensure winning business outcomes.” Gen AI investments continue to accelerate As organizations seek to realize the benefits of Gen AI, investment is accelerating and eight in ten (79%) organizations say they are happy with the outcomes so far. The report highlights that, in the past 12 months, nine in ten (88%) organizations have increased investment in Gen AI by an average of 9%, with 12% of the IT budget now dedicated to Gen AI. This trend is expected to continue, with 61% of organizations anticipating a further increase in Gen AI investments in the next year. However, organizations report an unexpected surge in cloud consumption costs, with over half experiencing “bill shocks” triggered by the rapid expansion of Gen AI initiatives, as scaling efforts outpace initial projections.
Enterprises are also increasingly turning to small language models (SLMs) for cost effectiveness. AI agents and multi-agent systems gain momentum The last year has also seen a steady rise in AI agents. This is set to increase, with most business functions likely to have AI agents handling at least one business process. Nine in ten executives from product design/R&D, marketing, and sales are optimistic about AI agents handling one or more business processes in their function in the next 3-5 years. AI agent systems are becoming increasingly complex and interconnected, with multi-agent systems likely to be the next major development in AI. Of those organizations scaling AI agents, nearly 45% are also piloting or scaling multi-agent systems.
Nearly four in ten (38%) believe AI agents will evolve into self-learning agents with minimal human supervision in the next 3-5 years. Despite rapid adoption, the report finds that a majority (71%) of organizations said they cannot fully trust autonomous AI agents for enterprise use, highlighting that businesses must also overcome governance gaps to build trust in AI. However, most enterprises still struggle with setting up guardrails and governance for AI. Only 46% have established governance policies for their AI systems, yet most seldom follow them.
Strategic leadership appointments represent a critical step in Tesco Business Solutions’
Tesco Business Solutions (TBS), the global solutions arm of Tesco Group, is pleased to announce the appointment of James Glavey as Chief Operating Officer. In this key leadership role, James will play a pivotal part in driving operational excellence, reinforcing compliance and governance, and leading transformation across TBS. He will be instrumental in setting new global benchmarks for innovation and performance while ensuring robust operational management as part of the TBS Leadership Team. His appointment marks a significant step in strengthening TBS’s position as one of the world’s leading Global Business Services (GBS) organizations.
James Glavey brings 19 years of experience from British Telecom (BT), where he held senior leadership roles in operations, transformation, and commercial strategy. Having led global teams and driven enterprise-wide digital transformation with impressive results, James brings a wealth of expertise in managing complex operational landscapes and delivering strategic, high-impact initiatives. His focus on enhancing compliance, governance, and operational efficiency aligns with TBS’s ongoing commitment to delivering exceptional value to the Tesco Group, its colleagues, customers, and stakeholders.
Commenting on his appointment, James Glavey said, “I am excited to join the World’s best GBS and to work with this incredibly talented team to drive the business forward. Building on the strong foundation established by Tesco Business Solutions, we will focus on enhancing operational excellence, accelerating innovation, and ensuring we continue to deliver outstanding value across all areas of the business.”
Sumit Mitra, CEO of Tesco Business Solutions, welcomed James to the team expressing, “James brings a wealth of experience in operations, transformation, and governance. His leadership and expertise will continue to evolve our operations to deliver sustainable value for the business. We are confident that his expertise in driving large-scale transformations will be invaluable as we continue to set the pace in the GBS world”
As part of a leadership transition, TBS also announced that Somnath Baishya will assume the role of Site Lead for Tesco Bengaluru, alongside his current responsibilities as Director of People for TBS and Tesco India. With his extensive experience, Somnath will play a key role in driving the continued growth and impact of the Bengaluru site. Somnath will also join the board of Tesco Bengaluru Private Limited, further strengthening the company’s leadership team in India.
These strategic leadership appointments represent a critical step in Tesco Business Solutions’ journey to build a high-performance organization capable of meeting the evolving needs of the business and creating value for all its stakeholders
New telecom bill likely in next 6-10 months, says Telecom Minister
Communications minister Ashwini Vaishnaw on Friday said that the new telecom bill is expected to be in place in 6-10 months. However, he emphasised that the government is not in a hurry.
“Basis consultation process, we will create final draft. That draft will then go through committee processes of Parliament.
Then it has to go (to) Parliament. I see a timeline of 6-10 months but we are not in a hurry,” Vaishnaw was quoted as saying by news agency PTI.
He said then when asked to comment about a timeline for implementation of the final bill.
TELECOM
In a landmark move for the telecom infrastructure sector, Indus Towers Limited, one of the world’s largest telecom tower companies, has partnered with the Indian Institute of Technology Madras (IIT Madras) to pioneer research in Glass Fibre Reinforced Polymer (GFRP) structural sections. This collaboration marks the first-of-its-kind industry-academia initiative to explore the structural, economic, and […]
TELECOM – Page 2
TECNO the global smartphone brand collaborates with Tech Burner’s Layers, a D2C mobile skin brand to bring range of futuristic designed mobile skins exclusively tailored for the newly launched POVA 6 Pro 5G. TECNO has always been at the forefront of innovation and style, continuously seeking collaborations to resonate with the desires and preferences of Gen […]
TELECOM – Page 3
Addressing Aadhaar Enabled Payment System (AEPS) fraud, Joshi urged states to investigate and ensure data protection. The meeting also covered discussions on standardising KYC for merchants and enhancing coordination among agencies to counter cyber fraud. Highlighting the importance of creating awareness about cyber fraud, Joshi stressed the need to protect unsuspecting customers from scams. During […]
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Eutelsat OneWeb first to receive approval from Indian space regulator for satellite broadband services
OneWeb India has today received the necessary authorisations from IN-SPACe to launch Eutelsat OneWeb’s commercial satellite broadband services in India. OneWeb India is the first organisation to be granted this authorisation. Eutelsat OneWeb, the low earth orbit operator, is part of Eutelsat Group.
IN-SPACe is the agency of the Government of India, responsible for regulating space activities and granting authorisation for conducting the space activities in the country. This authorisation means Eutelsat OneWeb can launch commercial connectivity services as soon as spectrum allocation has been granted by the Government.
Bharti Group Chairman and Vice-President (Co-Chair) of the Board of Directors of Eutelsat Group, Sunil Bharti Mittal, said: “We are pleased to note the Indian space regulator’s green light to launch Eutelsat OneWeb’s commerical satellite broadband services in India. This will be a critical step forward to meet India’s ambition of providing internet connectivity for all and will enable the Hon’ble Prime Minister’s vision of Digital India. Eutelsat OneWeb is ready to deploy as soon as it receives the final spectrum authorization to launch commercial services.”
Cyril Dujardin, Co-General Manager of Connectivity at Eutelsat Group, said: “Bridging the connectivity gap around the world requires collaboration across business but also with governments and regulators. We are pleased to have received these approvals from the space regulator that bring the country a significant step closer to providing high speed connectivity to even the most remote locations. Having completed our LEO constellation last year, we are perfectly placed to deliver this vital connectivity service to businesses across India.”
This news adds to Eutelsat OneWeb’s existing strong position in the Indian market, where OneWeb India already holds the necessary licenses from the Department of Telecommunications to provide broadband services using satellite connectivity. The business has also obtained in principle approval to establish and operate two gateways in Gujarat and Tamil Nadu, which would secure the provision of vital high-speed, low-latency internet connectivity to customers across India, once services are rolled out.