Zurich Kotak General Insurance Company (India) Limited today announced the appointment of Sukesh Shetty as its Chief Operating Officer (COO). Sukesh brings with him over 24 years of professional experience, including nearly two decades in the insurance industry, where he has delivered excellence in operations and technology. He is a commerce graduate from Mumbai University and holds a diploma in Information Systems.
Prior to joining Zurich Kotak General Insurance, Sukesh served as the Chief Operating Officer at SBI General Insurance Company. He has also worked with leading insurers such as ICICI Lombard and HDFC ERGO, contributing significantly to their operational and technological advancements.
Welcoming Sukesh to the leadership team, Alok Agarwal, MD & CEO, Zurich Kotak General Insurance, said: “We are delighted to have Sukesh join us at this important stage of our growth journey. His extensive experience in operations and technology, coupled with his strong leadership capabilities, will be instrumental in enhancing our operational efficiencies, driving innovation, and delivering superior customer experiences.”
Speaking on his appointment, Sukesh Shetty, COO, Zurich Kotak General Insurance, said: “I am excited to be part of Zurich Kotak General Insurance and look forward to contributing to the company’s vision of delivering world-cl-ass insurance solutions. I aim to leverage my experience to strengthen our operational framework, embrace technology-led innovation, and create value for our customers and stakeholders.”
With his proven expertise in driving operational efficiency, technology adoption, and process transformation, Sukesh is expected to further strengthen Zurich Kotak’s leadership position in the Indian general insurance sector. His deep industry knowledge, combined with his ability to integrate innovation into business operations, will help the company enhance customer experience, accelerate growth, and improve market competitiveness.