India’s aviation regulator the Directorate General of Civil Aviation has formed a team to probe into an incident wherein a specially abled child was barred from boarding an IndiGo flight by the airline staff.
“In the case involving denied boarding to a child at Ranchi Airport ,we have received a report from the concerned airline,” said a DGCA official.
“However in view of the facts and circumstances described therein,we have decided to conduct a fact finding enquiry, which shal ..
On Sunday, an IndiGo employee at the Ranchi airport denied boarding to a distressed adolescent with special needs. According to a social media post from a passenger, his parents were told he would have to act “normal” or he would be a threat to other passengers. The post said the airline employee didn’t agree to let the child in even after other passengers including doctors and bureaucrats asked him to do so.
